Terms & Conditions

Please read these Terms & Conditions carefully before using our website or services.

Last Updated: July 2026

1. Acceptance of These Terms

These Terms & Conditions ("Terms") govern your access to and use of the Psyllora website and services.

By accessing our website, submitting an enquiry, booking a consultation, or using any Psyllora service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue use of our website and services.

2. About Psyllora

Psyllora is an India-based workplace wellbeing and performance psychology company providing evidence-based psychological services for organizations, leaders, athletes, individuals, and couples.

Our services may include workplace wellbeing programmes, leadership support, performance psychology, psychological consultations, educational resources, and other professional services offered from time to time.

The scope of each engagement will be confirmed separately where applicable.

3. Important Information

Important Notice

Psyllora is not an emergency medical service or crisis intervention provider.

Our services are not a substitute for emergency medical care, emergency psychiatric services, or other urgent healthcare services.

If you or someone else is experiencing an emergency or is at immediate risk of harm, please contact local emergency services immediately.

Psyllora does not prescribe medication.

4. Professional Services

All psychological services are delivered by appropriately qualified professionals in accordance with applicable professional, ethical, and legal standards.

The nature, frequency, duration, and suitability of services may vary depending on individual circumstances and professional judgment.

No specific therapeutic, personal, organizational, or performance outcome can be guaranteed.

5. Corporate Services

Corporate engagements are governed by separate commercial proposals, service agreements, or contracts agreed between Psyllora and the client organization.

These agreements govern matters including:

  • Scope of services
  • Timelines
  • Deliverables
  • Commercial terms
  • Reporting arrangements
  • Confidentiality obligations

Corporate reporting will generally be provided in aggregated or anonymized form unless otherwise agreed in writing or required by law.

6. Bookings, Payments and Cancellations

Appointment scheduling, payment terms, cancellation periods, refunds, and rescheduling arrangements may vary depending on the service provided.

Applicable booking and cancellation terms will be communicated before confirmation of your appointment or engagement.

Failure to attend appointments or repeated late cancellations may result in cancellation fees or discontinuation of services.

7. Confidentiality

Psyllora is committed to maintaining the confidentiality of information shared during professional engagements.

Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy.

Clinical confidentiality is also subject to applicable professional standards and legal obligations.

8. Intellectual Property

Unless otherwise stated, all content available through Psyllora including text, graphics, branding, website content, educational materials, assessments, reports, downloadable resources, documents, designs, and other materials is owned by or licensed to Psyllora.

No content may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written permission from Psyllora.

9. Acceptable Use

When using our website or services, you agree not to:

  • Provide false or misleading information
  • Interfere with website operation or security
  • Attempt unauthorized access to systems or information
  • Record consultations without consent
  • Harass, threaten, or abuse personnel
  • Use services for unlawful purposes

Psyllora reserves the right to suspend or terminate access where these Terms are materially breached.

10. Third-Party Services

Our website or services may integrate with or contain links to third-party platforms, including payment providers and communication platforms.

Psyllora is not responsible for the privacy practices, content, or operation of third-party services.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Psyllora shall not be liable for:

  • Decisions made based on consultations or educational content
  • Interruptions beyond our reasonable control
  • Technical failures involving third-party providers
  • Indirect, incidental, consequential, or special losses

Where permitted by law, Psyllora's aggregate liability shall not exceed the amount paid for the specific service giving rise to the claim.

12. Changes to Services

Psyllora may modify, update, suspend, or discontinue website content or services where reasonably necessary.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of India.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Goa, India.

15. Contact Us

Email: info@psyllora.com

Phone: +91 70585 11063

Address: Psyllora, Goa, India

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